How to reach us
Phone is fastest. Tell us what you need and when. We'll confirm availability, answer questions about porta potty rental cost and dumpster rental cost, and send you a quote. Many customers ask about OSHA portable toilet requirements before they call; that page walks through the math for construction sites.
You can also fill out the form on this site. We read every message and call back within business hours. McAllen Porta Pros covers McAllen and serves nearby cities including Pharr 7.4 miles southeast, Mission 7.1 miles west and Edinburg 12.0 miles northeast. If you're on the edge of our area, ask. We often work just outside the standard service zone.
Email works for non-urgent requests. Use the form below or the address listed. Response time is usually one business day. For a restroom trailer that holds 8 people, a restroom trailer rental order needs more lead time than a standard porta potty. If you need something this week, call instead.
What to tell us
Have a few details ready: how many people will use the facilities, the start and end dates of your rental, and where the unit needs to go. For a construction site, tell us the number of workers. We'll size your equipment using OSHA standards so you stay compliant. OSHA 1926.51(c)(1) requires 1 toilet for 20 workers or fewer, and the ratio scales up from there.
If you're renting a roll-off dumpster, mention what you're throwing away. Some materials can't go in a dumpster. The address matters too. A roll-off truck needs about 60 feet of straight clearance behind the truck to deliver safely. If you have questions about whether your site works, describe the alley or parking lot and we'll tell you what's possible.
For septic tank pumping, tell us your tank size if you know it. A residential septic tank is typically pumped every 3 to 5 years, depending on household size and tank capacity. We'll help you figure out if it's time. If something smells wrong or backs up, that's usually a sign. We offer emergency septic service seven days a week.
When you need it fast
Same-day delivery happens most days in McAllen. Call by noon for afternoon delivery, or before 8 a.m. for morning. Weekends cost more than weekdays. A standard porta potty rental on Saturday runs higher than a Monday rental for the same number of days.
If it's truly an emergency, tell us. We keep units in stock and can often move something into your spot within hours. For wedding restroom rental or event restroom rental, book early if the date falls in peak season. Handwashing station rental is often needed at the last minute on job sites where 29 CFR 1910.141(d)(2) requires washing stations with soap and towels or a hand drying device. We stock those and can get them to you fast.
What if I call after hours?
Leave a message with your phone number and what you need. We check voicemail before we open and call back first thing. For true emergencies, the voicemail greeting has a separate number you can use.
Do you serve outside McAllen?
Yes. We work throughout the Rio Grande Valley. The closest towns are Mission, Pharr and Edinburg. Call and tell us where you are. If it's more than 20 miles, there may be a longer delivery window or an extra fee.
Can I change my rental dates after I order?
Yes. Call us before the first delivery. Changes within a week usually cost nothing. Big date shifts may affect price, and we'll tell you up front.
How do I get a quote?
Call, fill out the form on this site or email. Quotes are free and have no obligation. We'll ask your dates, location and what you're renting.
What payment methods do you take?
Ask when you call. We work with most major methods. Ask about setting up a running account if you rent regularly.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.